Terms & Conditions

Terms and Conditions

By placing an order with Khaadi Studios, you agree to the following terms and conditions regarding Cash on Delivery (COD) and returns:

  1. COD Policy:
    As per the terms of Cash on Delivery (COD), the courier company will not allow customers to open the package before payment. This is a standard procedure to ensure secure transactions.

  2. Returns After Payment:
    You may only return the package after payment and acknowledgment of delivery to the courier company. We will not accept returns for packages that have not been fully paid for.

  3. Return/Exchange Process:
    If you wish to return or exchange an item, you must notify us after payment has been made to the courier. You will then be responsible for sending the package back to us at your own expense.

  4. Delivery Guidelines:
    Please do not ask the delivery person to open the package before you make the payment. Doing so is a violation of the COD rules in Pakistan.

We appreciate your understanding and cooperation in following these guidelines to ensure a smooth and secure shopping experience.